All orders are shipped within 24 to 48 hours of the completion of your personalized (customized) order. The order will be shipped using DHL commerce, USPS or packet depending on your location and fastest available service. Typical delivery time frame is between 14 and 21 business days however, you may receive your items much earlier. All orders are shipped with a tracking number, so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.